This Hackless Productivity Hack Holds the Key to a Peaceful Heart

Slow down, just for a minute, and focus on the spaces between

Illustration by Dian Pu, used under license from Scopio

Recently I helped a blind person I’ve never met, go from freezing to comfortable.

Be My Eyes is a free service for people with visual impairments, connecting volunteers with people who need help interpreting visual cues. It’s been a while since I’ve received a call from the Be My Eyes app, but that distinctive tone lightened my heart, as it always does.

The person who made the call was having trouble working out her air conditioner remote control, so I gave verbal directions for where to put her fingers as she held the control up to her phone’s camera.

Such a simple thing, but it made a real difference in the life of someone who will probably never know my name, nor I theirs.

There’s something about helping someone with something they’re unable to do themselves that feels like a ray of sunli…